I was in a clothing store in Florida last week and found a REALLY great top on a clearance rack (50% off). I tried it on, and loved it, so I went to purchase it. When the cashier gave me the total, I said to her, “that’s not 50% off” to which she replied, “no, it is 30% off, is that okay?” Well, um, no it is not okay, I got it from the rack that was 50% off. I didn’t pay right away and went back to show her where I got the shirt from, and obviously it was put back in the wrong place. The store gave it to me for the clearance price, I have a really nice shirt, all is good.

So….that always brings me back to the laws we have in Ontario and I think most of Canada. There is a scanning code of practice. Essentially what that means is that if the price at the scanner is wrong (scanning higher) and you catch the mistake, you can get the item free (max $10). If you are buying more than one of that item, you would only get the first one free and the additional items at the correct price.

It is amazing to me that so many people are not aware of this code. The next time you are at Wal mart for instance, look right below where the debit machines are, you will see a white sticker with the code printed right there. Right there, where you are checking out, and the prices are wrong all the time.

I would say that for me, it happens at the Loblaws brand of store most often. I have been the lucky recipient of free coffee, lettuce, melba toast, thank you cards, just to name a few.

Here is a short list (many more listed on the link attached above):
Costco Wholesale Canada Ltd.
The Home Depot Canada
Canadian Tire Corporation Ltd.
Toys r Us
Shoppers Drug Mart
Wal*Mart Canada Corp.
Giant Tiger Stores Ltd.
The North West Company
Best Buy/Future Shop
Loblaw Company Limited
Metro
Sobeys

There are also many independent stores that participate as well. It all comes down to being aware of the code and what your rights are if the price is scanned incorrectly.

The bottom line is you need to be an educated consumer. Know what is in your cart because most likely you have put it in the cart because it was on sale. Don’t be afraid to question the cashier, even if this make the people behind you pissed. You can do what I do – while you are waiting for the price check, educate the person behind you, because they could be the next person to pay more than you have to at the cash!

See y’all tomorrow!